FAQ's
General information
What is My Exclusive Gigs?
My Exclusive Gigs is a business that connects approved independent agents with client opportunities in customer support and related service roles. My Exclusive Gigs works with independent contractors, compensates agents for completed services, and issues 1099 tax forms when applicable. Agents are responsible for managing their own schedules, taxes, and business expenses.
What type of client opportunities are available?
Agents may be matched with customer support opportunities across a variety of industries. Client programs can include, but are not limited to, cruise lines, financial institutions, roadside assistance providers, healthcare customer support services, and other well-known companies. Available opportunities vary based on client needs, your skills, and assessment results. Specific client details are shared once an agent is matched to an opportunity.
Are agents guaranteed work?
No. Opportunities are offered based on availability, performance, and client demand. Participation and acceptance of opportunities are optional.
Eligibility & Requirements
Who is eligible to apply?
Applicants must be at least 18 years old and legally authorized to work as an independent contractor. Eligibility may vary depending on specific client or opportunity requirements.
Do I need prior experience?
Experience is helpful but not always required. Some opportunities may require previous customer service, call center, or remote work experience, while others provide entry-level access based on performance and professionalism.
What equipment or tools are required?
Most opportunities require a reliable computer, high-speed hard-wired internet connection, a headset, and a quiet work environment. Additional requirements may apply depending on the client or role.
Does My Exclusive Gigs provide equipment?
No. At this time, My Exclusive Gigs does not provide equipment. All roles are 1099 independent contractor positions, and contractors are expected to have the required equipment and tools prior to starting a program.Specific equipment requirements may vary by company and will be provided during the onboarding or certification process.
Are these remote opportunities?
Yes. Most opportunities are remote; however, availability may depend on the specific gig, client needs, and agent location.
Can I apply if I work with other companies?
Yes. Agents are independent contractors and may work with other companies, provided there is no conflict with client agreements or professional standards.
Who should not apply?
Individuals seeking W-2 employment, guaranteed hours or income, or employer-provided benefits should not apply. My Exclusive Gigs works exclusively with independent contractors.
Application & Approval Process
How do I apply?
To apply, complete the application form on the My Exclusive Gigs website. Applicants must review all requirements and submit accurate, complete information to be considered. As part of the process, applicants will complete a background check and assessments. How quickly you complete your registration and assessments affects how soon you can be matched with opportunities.
How long does the application review take?
Most applications are reviewed within 1-3 business days, though review time may vary depending on how quickly applicants complete their registration, background check, and assessments. Assessment scores help match applicants to opportunities that best fit their skills and qualifications.
Do I have to pay anything to apply?
Submitting an application to My Exclusive Gigs is free. However, as an independent contractor, certain business related expenses may occur if you are approved for an opportunity, including a background check ($30) and class confirmation deposit fees, which range from $0-$50. Deposit fees are refundable once specific requirements are successfully completed. There are no other application fees.
How will I know if I am approved?
Approved applicants will be contacted via the email address provided on their application. Make sure your contact information is accurate and check your spam or junk folder.
Why was my application denied?
Applications may be denied for several reasons, including incomplete information, failure to meet eligibility requirements, or limited client demand at the time of review. Not all applicants are guaranteed approval.
Can I reapply if I am not approved?
Yes. Applicants may reapply if eligibility requirements are met and opportunities become available. Approval is based on current needs and is not guaranteed.
Does submitting an application guarantee work?
No. Submitting an application or receiving approval does not guarantee work or income. Opportunities are offered based on availability, performance, and client demand.
Pay & Payments
How are agents paid?
Agents are compensated for services completed through My Exclusive Gigs. Payments are calculated based on hours worked and the specific client opportunity. Agents will be emailed instructions on how to set up direct deposit to receive their payments, which will be paid via direct deposit from My Exclusive Gigs, LLC.
Do we get paid for certification?
Yes. Certification is paid at a reduced rate, which is lower than regular production pay, for all opportunities offered through My Exclusive Gigs.Certification typically lasts 2 to 8 weeks, depending on the program. While most 1099 work-from-home roles do not traditionally offer paid certification, all roles through My Exclusive Gigs are 1099 independent contractor positions, and pay terms may vary by program.
When are payments issued?
Payments are issued bi-weekly. Agents will receive payment for all approved work completed during the pay period. Please ensure your payment information is accurate to avoid delays.
Are taxes withheld from my pay?
No. Agents work as independent contractors so My Exclusive Gigs does not withhold taxes from payments. Agents are responsible for reporting and paying all applicable federal, state, and local taxes. My Exclusive Gigs issues 1099 tax forms when applicable to assist with tax reporting.
What business related Fees should I expect?
There are no additional fees beyond the required background check and any class confirmation deposit fees, which range from $0 to $50 and are refundable once specific requirements are successfully completed. A $50 platform administrative fee is also deducted from earnings on a bi-weekly basis as part of independent business expenses. This fee may be tax deductible.
What are the minimum and maximum weekly hours?
Agents are generally required to work a minimum of 15 hours per week, unless a client requires more. Certain clients may cap service hours at approximately 30–37 hours per week. Weekly hours may vary depending on client needs and opportunity availability.
Is there a minimum amount I can earn?
Agents are paid for all approved hours worked. Weekly hours may vary depending on client needs, so there is no guaranteed minimum number of hours per week. Total earnings depend on the hours worked and the specific opportunities accepted. Compensation varies by client program.
Policies & Professional Standards
What happens if I don’t meet client or My Exclusive Gigs standards?
Agents are expected to work the hours they commit to when accepting opportunities. While My Exclusive Gigs allows flexible scheduling, consistent attendance is important to maintain eligibility for future opportunities.
Agents are expected to meet the performance, professionalism, and attendance standards required by My Exclusive Gigs and its clients. Failure to meet these standards may result in temporary suspension or removal from opportunities. All actions are taken to maintain quality and client satisfaction.
What are the attendance and scheduling expectations?
Can I work for other companies while with My Exclusive Gigs?
Yes. Agents may work with other companies as long as there is no conflict with client agreements, confidentiality requirements, or professional standards.
Do I need to keep client information confidential?
Yes. Agents must protect all client information and maintain confidentiality at all times. Sharing client information without permission may result in removal from My Exclusive Gigs.
Are there professional standards I must follow?
Yes. Agents are expected to communicate professionally, follow instructions, meet deadlines, and represent themselves and My Exclusive Gigs in a positive manner at all times. Failure to maintain professional standards may affect future opportunities.
What happens if I am removed from an opportunity or the platform?
Removal may occur if an agent fails to meet performance expectations, violates policies, or breaches confidentiality agreements. Agents who are removed may reapply if eligibility requirements are met and opportunities are available, but approval is not guaranteed.
